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To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.
If an appointment is not available, "drop-off' appointments are available. A drop off means you could bring your pet at the time that works best for you and board him/her with us for part of the day. (Please note that there is a fee for day boarding.) Usually we will ask you to drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, we will give you a call to go over the diagnosis and to give you discharge instructions.
We require full payment at the time that services are rendered.
For your convenience, we accept cash, personal checks, Visa, MasterCard, Discover, and American Express.
For your protection, and that of others, all dogs must be on a leash and
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